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Submitted by chad360 on Fri, 06/01/2007 - 3:45pm.
Hiya All-- Today I met Micheal Nutter(sp?) of the downtown Olympia jewelry store that bears his name (it is on Capital, near B&B). I was taking my helmet off when he confronted me and asked that I lock my bike to the bike stand...and he was mean about...snide & condescending... I had just stopped and was not eve intending to lock my bike up there... I have reached my patience limit when it comes to store-front owners thinking they can tell everyone how to act & what to do-- Without being civil, this guy expects others to act civil. I'm really mad:the thing that really set me off, is that when I informed him that I am gonna post on olyblog(about his rude behavior), he said he is on the site alot(meaning olyblog), and that he could care less...
I can't remember the exact words, but he meant that since the folks on olyblog are not his customers, he could care less... "no, really, I know that [the folks on olyblog] are not my customers" This guy is clueless, as if he could tell where his customers are from... Me?, I don't buy jewelry because most of it is not fair trade art, and I can make my own pieces if I want (liberal arts classes pay off!) Most jewelry is not art, just a $tatu$ $ymbol for lo$ers... So, I'm gonna make a point of talking to folks about this guy and raise awareness of how he treats folks in front of his store: I hate his "us vs them" mentality and his "class" identity...thinking that way is ignorant & just perpetuates stereotypes. Class is dead! Any thoughts?
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So he is on Olyblog alot you say?
Submitted by bubba z (not verified) on Fri, 06/01/2007 - 3:54pm.Well, he's right about one
Submitted by OperaGirl on Fri, 06/01/2007 - 4:32pm.Here's my favorite place in
Submitted by stevenl on Sat, 06/02/2007 - 7:22am.I hate to break it to ya,
Submitted by Ehver Green on Sat, 06/02/2007 - 9:26am.word
Submitted by chad360 on Sun, 06/03/2007 - 7:38pm.two birds, one stone
Submitted by Crenshaw Sepulveda on Sat, 06/02/2007 - 10:08am.You've got moles in a cage. You've got a Michael Nutter problem. The solution should be obvious. My question is who is Nutter expecting to be a customer? It seems that Nutter has a particular problem with bicycles and their riders. I think it is a mistake, however, to determine who a good customer is by bicycle ridership. I lived near Davis, CA for a while. Lot of money in Davis, lots of bicycle riders on very expensive bicycles. If Mrs. Moneybags wants to ride her bicyycle downtown on a sunny day and check out some jewelry will Nutter give her the bum's rush? People with lots of money do not take kindly to being treated badly. I also find, from a customer service perspective, that it is impossible to selectively treat people well. You can treat all of your customers and potential customers well or you can treat them poorly, but you can't manage to do both. False good customer service is transparent and it is even worse than bad customer service. I stand by my earlier prediction in another post, Nutter will be out of business by Thanksgiving. I just hope he doesn't leave the landlord holding the bag on the rent.
"I would make it impossible for the covetous and avaricious to utterly impoverish the poor. The rich can take care of themselves."
^@^
Solution: Sidewalk Chili Feed...
Submitted by Phil Owen on Sat, 06/02/2007 - 5:33pm....and make sure the beans are undercooked.
Yeah. The same thing happened to me. The bike rack was fully occupied and I was going for coffee at B&B, so I went to lock up to the light pole. He came out and whined at me, "Not on public property, please. Use the bike rack." I ended up walking around the block to find appropriate bicycle parking.
I think the next time I'll just ignore him and lock up to the light pole. I'd be done my coffee before they could cut the lock.
The Canaanite's Call
Hmmm Phil
Submitted by OlyCop on Sun, 06/03/2007 - 6:30pm.no turning the other cheek?
You are a leader for the downtown folks, particularly the homeless population. Why don't you extend the olive branch to Mr. Nutter, and broker deal and maybe change how the man responds to people in front of his business?
"I say we take off and nuke the entire site from orbit. It's the only way to be sure." Ellen Ripley - Aliens 1986
You're right...
Submitted by Phil Owen on Sun, 06/03/2007 - 7:23pm....I should try that.
But for the (brief) moment I'm just going cosider the implications of "turn the other cheek" in context of my comment on a "chili feed". ;)
The Canaanite's Call
Thanks for the reminder...
Submitted by Phil Owen on Sun, 06/03/2007 - 8:04pm.sometimes I get a little too hot-headed.
The Canaanite's Call
I was harassed after locking
Submitted by Robert Whitlock on Sun, 06/03/2007 - 6:01am.There have been a lot of complaints about Nutter's hostile / unwelcoming behavior.
In my dictionary one of the
Submitted by Merwyn Haskett on Sun, 06/03/2007 - 11:59am.That said, I'm almost tempted to buy a cheap second-hand bike I don't want to keep just for the joy of walking it down the sidewalk and pausing near B&B.
That is the most blatent example of false advertising since my suit against the movie The NeverEnding Story
Lionel Hutz
Mr. Nutter
Submitted by Norm on Sun, 06/03/2007 - 12:01pm.If you ever hop onto the blog please keep this in mind:
I'm a single guy, I plan on getting married someday (pray for the poor woman) and if at all possible would like to buy wedding jewelery locally. I have purchased several pieces of jewelery in the last 10 years for girlfriends and family. Please don't assume that the people on Olyblog are not your intended customers. You may have driven a few of us away at this point though and that is very much your loss.
your support rocks
Submitted by chad360 on Sun, 06/03/2007 - 7:47pm.